VIP
Posted 8 months ago
Hostess
Mini Resort Fontana Maggiore
Italy, Perugia
Salary
6 - 10 € / hourly
Job position
Hostess
Looking for
1 person
Working period
Seasonal
Working from
2021-06-01
Working time
Full-time
Probationary period
10 d.

Welcome guests in a warm and friendly manner. Ascertains their dining/lodging needs. Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

Responsibilities:
  • Greeting guests as they enter, and putting them on a waiting list as necessary.
  • Providing guests with menus and answering any initial questions.
  • Seating guests at tables or in waiting areas.
  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
  • Engaging with guests to ensure they're happy with food and service.
  • Responding to complaints and helping to resolve them.
  • Answering phone calls, taking reservations and answering questions.
  • A knowledge of the menu.
  • Providing great customer service.
Job Requirements:
  • Ability to provide top notch customer service in a fast-paced environment.
  • A positive attitude and ability work well under pressure with all restaurant staff.
  • Does high-quality work while unsupervised.
  • Able to work in a standing position for long periods of time.
  • Able to safely lift and easily maneuver trays of food when necessary.
  • Willing to follow instructions and ask questions for clarification if needed.
  • Able to handle money accurately and operate a point-of-sale system.
  • Able to work in a busy restaurant environment.
  • Restaurant experience a plus.
Languages required:
Italian
Beginner
French
Beginner
We offer:
  • Food at work
  • Weekly salary
  • A place where to live

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